FAQ’s

FAQ’s

PV stands for ‘Photovoltaics’ and means converting light into electricity.

Solar Panels generate DC (Direct Current) electricity from sunlight, which is fed through an inverter to convert it into AC (Alternating Current) for use in the home. The inverter is connected to your consumer unit or fuse board.

At times where Solar PV generates a higher amount of electricity than can be immediately used, the excess energy can be stored in a battery or sold back to the grid. So every kilowatt your Solar PV system captures through sunlight can be used

Yes, the UK is very well positioned for Solar Power generation. UK Solar generation yields compare favourably against many other countries. The UK benefits from a combination of high levels of annual sunshine, moderate temperatures, UV, low pollution, and cooling winds.

Sunlight in the right conditions is most important for a high yielding Solar PV system. We provide customers with a realistic projection, at the quote stage, of what their Solar installation should produce throughout the year.

Our expert installers and project manager will always conduct a full survey prior to works to ensure suitability of any roof or building.

We typically fit Solar Panels on rail systems that are mounted and fixed to the roof. We use the latest fittings, which are designed to maintain the strength and integrity of the roof, whilst being watertight.

Yes, shading should be minimal to ensure the best return on any Solar PV system. The shading analysis of an install is provided as part of our quote.

We will conduct analysis on the potential shading at any property, based on surroundings such as trees or higher buildings adjacent to your property. We also offer a range of optimisers to maximise the ability of each panel to operate at its highest performance in the event of shading.

Yes, south facing roofs generally provide the highest output. However east and west facing roofs often generate similar returns and can provide high amounts of Solar Power.

For most installations that are roof-mounted and below 50kWp in total size, planning permission is not required.

Planning permission is required if your property is Listed, located in an AONB (Area of Outstanding Natural Beauty) or in a national park. Planning permission is also sometimes required for ‘in-roof’ panels. Our surveyor can check with the relevant Local Authority.

Yes, our installers will aim to cause minimal disruption to your normal routine, and will limit any time where they need to turn off the power to connect the system.

Most installs take place over 1-2 days, with installers working on the roof via scaffolding. Electrical equipment is typically installed in areas away from the most used areas of a property or business.

Every system varies, but a typical payback period could be around 6-9 years for a residential Solar PV install.

Adding energy storage batteries to a Solar PV system provides additional benefits that create even more value, and a potentially faster payback. These include charging the batteries from the grid using cheaper energy prices at off-peak times.

In most homes built after 1920, the external walls are constructed of two brick or block walls with a 50mm (or wider) cavity between them. This was designed to stop rain and damp from outside seeping through to inside walls.  Our surveyor can find out how your home was constructed and offer the best insulation advice at your no-obligation survey.

Our fully-trained installation team works from the outside of the property, drilling a series of small holes in the mortar between the brickwork. The specified insulation material is then blown in through these holes using a blowing machine to fill the wall cavity.

Our Cavity Wall insulation products have a 25-year guarantee under CIGA.

Ask us for a no-obligation survey. Your home will usually be suitable for Cavity Wall insulation if its external walls are unfilled cavity walls, and the masonry or brickwork is in good condition.

Cavity Wall insulation is a quick and efficient way to save money and energy in your home. You will notice the drilling noise, some vibration and the engine noise of the insulation machine for an hour or two. Before work starts it may be a good idea to remove any precious ornaments from window sills and shelves, and to take down pictures from walls, to protect against accidental breakages caused by vibrations.

There will be mortar and brick dust from the drilling, but our technicians will do their best to clear this away on completion of the job. Please bear in mind that rainy or windy weather can make the clean-up less effective.

Before finishing up, all the holes in the brickwork are filled with matching mortar so you’ll barely notice they were there.

It is simple and quick. Our specially trained installation teams work to ensure there is minimal disruption to your home life. Most of the work takes place outside your home, on the exterior walls, so you can carry on your daily life as usual.

If you live in a terraced house we may need to feed the insulation hoses through your house in order to fill the cavity walls at the rear of your property.

No. Your Cavity Wall insulation is expected to have a lifetime of over 40 years. Normal building maintenance and repairs of walls should still be undertaken to ensure your home’s weather resistance.

However, please note that if you plan to replace any windows or doors at the property in future, or plan any structural work which involves ‘knocking through’ any external wall sections, the insulation material may drop out, leaving cold spots where insulation is now missing or incomplete. 

Our External Wall insulation systems are professionally approved and meet all current building standards regulations when installed as specified.

All installations are carried out by experienced technicians using only BBA-accredited products.

External Wall insulation has all-round benefits for you and your home. It not only refurbishes the look of your property from the outside, it also saves you a significant amount on heating bills.

Our system will make your home feel warmer and cosier in the winter, and cooler in the summer. It also helps weatherproof your walls and protect the brickwork.

Our installers will attach a system of specially designed insulation panels to the outside walls of your property. These are then weather-proofed with your choice of render colour and finish.

The team usually need to put up scaffolding to fully insulate your property, so the outside areas around your home may need to be kept clear during the work. They will also remove anything attached to the walls such as outside lights, drainpipes and satellite dishes before fixing the insulation panels.

We work to ensure there is minimal disruption to your home life during the installation. Most of the work takes place outside your home, on the exterior walls, so you can carry on your daily life as usual.

Our team will need access to water and electricity during the installation.

 

Our External Wall insulation has a 25-year guarantee, backed by SWIGA (the Solid Wall Insulation Guarantee Agency).

External Wall insulation is not recommended if the outer walls of a building are structurally unsound and cannot be repaired. In addition, any problems with penetrating damp must be addressed before insulation can be considered.

Insulating a loft is usually fairly easy and straightforward. You’ll need to have a loft hatch with access for us to carry out a survey, and your loft should be free of clutter so we can get in and assess it accurately.

Many people chose to have their loft space professionally insulated as it is hot work, often in cramped and hard to reach areas. Also, the material should be laid safely, paying close attention to any electric cables, downlights and ventilation needed in the loft space.

As you’re saving warmth in the living areas below, the roof space will become colder than before.

You may need to think about insulating the pipework or water tanks in the loft to prevent them freezing up in cold weather.

Our installers will also insulate around the frame of the loft hatch to prevent heat from the upstairs rooms leaking into the loft space above.

If you are unable to clear your loft of storage we can provide a price to remove it for you.

If your loft is already insulated it’s still worth checking that the material is deep enough to be working well and giving you the best savings.

We offer ‘top ups’ for existing Loft Insulation to help meet the current energy efficiency guidelines. You can find out more at our no-obligation survey.

It takes up to 2 hours to install Loft Insulation in an average three-bedroom house. Larger homes and bungalows may take a little longer as they have a bigger loft space.

If you plan to use the loft or attic for storage you will need to lay loft boards over the joists after installation is complete and we may be able to provide this service at an extra cost. You can discuss your storage needs at your no-obligation survey.